Since 1895, Centier Bank has been a family-owned and managed financial services provider with 45 branch locations serving more than 22 communities in northern Indiana, with more than 650 associates and $2.2 billion in assets. When Micheal E. Schrage joined Centier as president, his vision for the bank was to build a culture of employees focused on providing exceptional service for stakeholders and personifying Centier’s core values of integrity, respect, friendship, caring and loyalty. At that
time, turnover at the bank was at a high of 17-20% and competition from nearby cities such as Indianapolis and Chicago made attracting and retaining quality talent very difficult. Schrage realized he needed a better way to make strong job hires from the start and develop employees for long-term productivity and retention.